Inside Sales Supervisor - ELS

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

At Blackhawk Network we know that the key to growth is in a high-performing sales team. In this role, you will manage a team of 5 Client Development Reps reporting into the Director of Sales. Your team of Client Development reps will be managing a book of customers ensuring we are maintaining and growing their spend with BHN.

As a front line manager, you will have a strong understanding of the sales process, excelling at developing sales reps, managing and tweaking KPI’s, and stepping in where needed to ensure we provide best in class customer support. The ideal candidate is a seasoned sales professional with experience in managing and mentoring sales teams, building and implementing sales processes, and achieving sales goals. We are looking for an individual that is a strategic thinker with a proven track record of successful sales management and team leadership.

• Lead and manage a team of sales professionals, setting clear individual and team sales goals, providing ongoing coaching and feedback to drive performance and growth, while always looking for ways to eliminate barriers to achieving success
• Analyze sales data to identify trends and areas of improvement, and make data driven decisions to optimize sales strategies, processes, and outcomes
• Work closely with the product team to stay current on product offerings and market trends, and effectively communicate product value to prospective customers
• Build and maintain strong relationships with key stakeholders, both internal and external, including potential customer accounts, partners, and industry influencers
• Communicate regularly with the executive leadership team to provide updates on sales performance, forecasting, and market trends
• Ensure consistent and most optimal the available sales technology stack for sales team

• English Proficiency 90%
• 3-5 years prior experience in sales management with an exceptional track record of exceeding sales team targets
• 2-3 years of relevant sales experience, with a history of exceeding lead
• Experience in Payments, Incentives, Loyalty, and/or any sort of Financial Technology business is a plus
• Must possess excellent communication and interpersonal skills
• Excellent analytical and problem-solving skills